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Privacy Policy

How we collect, use, and protect your information when you work with Phenom Sourcing.

Last updated: September 2026

1. Who we are

Phenom Sourcing is the sourcing brand of Xiamen Phenomenon Electronics Co., Ltd. ("we", "us", "our"), a China-based procurement and sourcing partner for overseas buyers. This Privacy Policy explains what information we collect when you visit phenomsourcing.com or engage our sourcing services, and how we handle it.

2. Information we collect

Information you provide

  • Contact details you submit through our forms or email — such as your name, company, email, phone/WhatsApp, and country.
  • Project and sourcing information — product specifications, RFQs, drawings, target prices, quantities, and deadlines.
  • Communication records with our team.

Information collected automatically

  • Standard analytics and technical data — such as pages visited, device type, browser, and IP address.
  • Cookies and similar technologies, as described in Section 7.

3. How we use your information

  • Respond to your inquiries and prepare quotes or sourcing proposals.
  • Deliver our services — supplier matching, OEM/ODM development, quality control, inspection, and logistics coordination.
  • Communicate about project status, samples, and shipments.
  • Improve our website, content, and service quality.
  • Comply with applicable legal and tax obligations.

4. Sharing your information

We do not sell your personal data. We only share it when necessary to serve you:

  • With vetted suppliers or factories — but only the information needed to fulfill your sourcing request (specifications, quantities, target pricing), and typically with you involved in the conversation.
  • With service providers — such as email, hosting, and analytics vendors — under confidentiality obligations.
  • When required by law — to comply with a valid legal request or protect our rights.

5. International data transfers

Because we operate from China and serve buyers worldwide, your information may be transferred to and processed in China and other jurisdictions. We use reasonable safeguards consistent with this policy when handling cross-border data.

6. Data retention

We keep your information only as long as needed for the purposes above, to maintain our business records, or as required by law. You may ask us to delete your data at any time (subject to legal retention needs).

7. Cookies

We use cookies and similar technologies to remember preferences and understand site usage. You can control or disable cookies through your browser settings; some features may work differently as a result.

8. Your rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data, or to object to certain processing. To exercise these rights, email sales@phenomsourcing.com.

9. Third-party links

Our site may link to external websites we do not control. This policy does not apply to those sites; review their own privacy practices.

10. Children

Our services are intended for business users. We do not knowingly collect personal data from minors.

11. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by the "Last updated" date above.

12. Contact

Questions about this policy? Contact us at sales@phenomsourcing.com or via the details on our Contact page.